Returns & Exchanges

At Corston, we take pride in the craftsmanship of our architectural hardware and offer a 60-day return window to ensure every detail perfectly complements your home. All returned items must be in their original, resellable condition and packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the specific hardware items you wish to return.

• 2.
  Prepare the Package

  Carefully repackage your items in their original Corston boxes, ensuring all screws and components are included to prevent damage during transit.

• 3.
  Ship the Items

  Print your prepaid shipping label from the portal and drop off the package at your nearest authorized collection point.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of your return, we will process your refund to the original payment method within 5-7 business days.